Delivery 

We offer one delivery rate as standard.  
UK Next Working Day * 
Free delivery on all orders over £150 (EXCLUDING VAT) 
All delivery prices are based on the total weight of the cart: 
0-10KG: £9.95 
10.1-20KG: £19.95 
 
Costs to deliver to Scottish Highlands and Islands and Northern Ireland: 
0-10KG: £19.95 
10.1-20KG: £29.95 
 
Please note that for next day delivery all orders must be received by 13:00. We are not open at the weekends. Any order placed before 13:00 on Friday will be delivered on the Monday and any orders placed after 13:00 will be delivered on the Tuesday.  
 
We will at all times endeavour to deliver within the specified delivery schedule, but these should be regarded as estimates only. We will not be liable for any losses, costs, damages or expenses suffered by you the purchaser or any other party as a result of any delay in delivery.  
 
Special delivery requirements: 
If you require delivery for any of the below, please contact our head office who will be happy to help.  
Weekend delivery- for orders placed before 13:00 on a Friday.  
 
 
Accepting Delivery  
Your items will be checked before packing and will leave us in a good condition. You should ensure that you or anyone accepting the goods on your behalf, checks all goods before signing for them. If any damage is found you must mark the goods as damaged on the carrier delivery note and report to us any damages within 24 hours.  
 

  Cancellations and Refunds 

Cancellation  
The buyer may cancel orders at any time before the item has been dispatched by either: 
admin@s-tysoe.co.uk 
01530231111 
 
The Buyer must notify the company that an item is being returned by either: 
admin@s-tysoe.co.uk 
01530231111 
 
The Buyer may return goods for any reason within 14 days from the date of delivery provided that the following conditions are satisfied: 
Goods will only be accepted if they are in brand new, unused condition and fit for immediate re-sale.  
Packaged items will only be accepted if the package remains unbroken and in reasonable condition.  
The Buyer supplies the advice note or other proof of purchase.  
 
Where goods are returned to above condition and are not faulty: 
The risk and cost of returning the goods shall be at the buyer's cost .  
Each returned order will incur a charge of £10, unless the goods supplied are faulty. 
 
The company will examine all returned goods and will process refund to the buyer within 30 days. Unless otherwise notified by the company the price of the goods will be refunded, less any applicable deductions.  
 

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