24/7 emergency call out nationwide 
March has seen our service engineers travel to call outs all over the UK. Our reactive calls are varied from missing PVC curtains to Coldroom Door off its runners.  
 
At head office we prioritise the calls so you can be rest assured that you won't be left unable to access your coldstore. Every call is important to us though and we aim to get to you within the week for non- emergency calls (missing PVC curtains etc..). All of our engineers vehicles are tracked so you can have access to real time ETA's.  
 
If we cannot complete all works on site on first fix, we will ensure that your coldroom is left in a safe and operational state and then provide a free no obligation quotation for further works.  
 
We aim to complete any quote acceptances for refurbishment works within 30 days of order- subject to supplier deliveries. We will always work with our customers to ensure that any planned works are completed at a convenient time.  
 
To learn more about what are Service division can do for you and your business please visit our Service page.  
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