Terms and Conditions
Definitions: In these conditions the "Company" means S.Tysoe Installations Ltd. The customer means the customer of the company. The "Contract" means any contract for the sale of goods by the company to the customer. The "Goods" means any goods forming the subject of this contract including materials incorporated in them.
Goods are not sold on a trial basis.
An order is not accepted as a contract until we have sent an invoice stating acceptance.
We supply both public and trade customers therefore advertised prices on this website EXCLUDE VAT unless clearly indicated. VAT is charged at the current rate.
When you make a purchase from the company you are entering into a legally binding contract with the company and are accepting our terms of sale. You will be asked to provide your name, email address, invoice address, delivery address, telephone number and credit or debit card details.
Your order will benefit from the full consumer rights offered in the UK and your credit/debit card provider.
Adequate labour etc. must be provided by the customer for unloading. We reserve the right to pass on any costs which may occur from delays in unloading or inadequate delivery address.
All goods must be inspected for damage or shortfall in delivery. If any damage is found you must mark the goods as damaged on the carrier's delivery note and report to us any damages within 24 hours. No claims for damage or shortfall will be entered if this instruction is not met.
Goods will not be left without a valid signature from the customer or responsible person signing on their behalf. The customer will become responsible for the goods and any subsequent loss, damage or destruction of the goods upon signing. All goods remain the property of the company until paid for in full.
We recommend that a competent or qualified person carries out the installation of any goods supplied. We recommend that you read any instructions that may be provided with your products before installation. We do not accept responsibility or provide warranty/refunds for incorrectly installed or failure of parts due to incorrect fitting procedures.
The company reserves the right to revise prices and details at any time without notice. If we list a product at the wrong price due to a typographical error or receive incorrect pricing information from our suppliers, we reserve the right to refuse or cancel any orders placed prior to the order being delivered. We will not adjust any prices without you first being informed and will allow you to withdraw your order at no cost to yourself and if applicable a full refund will be given.
Goods are subject to availability. The date of delivery will be confirmed when you place an order. If any items on your order are out of stock or available outside our normal expected delivery times we will advise you immediately of the expected delay in delivery. If this proves to be unacceptable the customer may cancel the item from the order or cancel the order in full and we will issue a full refund.
We will at time endeavour to deliver within the specified delivery schedule, but these should be regarded as estimates only. We will not be liable for any losses, costs, damages or expenses suffered by you the purchaser or any other party as a result of any delay in delivery.
The customer has the right to return goods within fourteen days of the goods being received without giving a reason. Goods will only be accepted if they are brand new, unused condition and fit for immediate re-sale. Packaged items will only be accepted if the package remains unbroken and in a reasonable condition. The customer supplies the advice note or other proof of purchase. The cost of returning any goods will be at the customer's expense.
We cannot fund the carriage unless it is our fault.
Each returned order will incur a charge of £10, unless the goods supplied are faulty.
The company will examine all returned goods and will process refund to the buyer within 30 days of the goods being returned.
Images/colour of the product may differ from the product shipped to the customer. From time to time the manufacturer will update the design of their products. We will endeavour to update these as soon as possible,
The above terms and conditions shall not affect your statutory rights as a consumer.